Senior Principal Officer, ICT (MG5) at National Social Security Fund (NSSF)

Reporting to the Assistant Manager, ICT he/she will be responsible for Implementing IT project solutions.

KEY RESPONSIBILITIES:

• Develop overall change management on technological adoption;
• Research emerging Information Technology to be adopted;
• Formulate innovative solutions to the business;
• Verify proposed solutions and communicating to the users;
• Coordinate between functional users’ requests and the solution providers;
• Develop policies and procedures, within company guidelines, for the IT unit and
• providing guidance in the interpretation and implementation of these;
• Continuously review and improve customer service and quality assurance policies, procedures and processes;
• Ensure the integration of processes to maintain and develop the required services to support and improve effectiveness of the core activities;
• Translate business practices and processes into architectures to enable delivery of appropriate solutions;
• Review network configuration and planning cost-effective upgrades to keep up with changing technology, growth and needs of Fund’s components;
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts;
• Monitor system performance of the core Network, routers and WAN links to ensure optimum efficiency;
• Formulate and implement Information Security Section policies and procedures and ensure compliance with IT security policy;
• Oversee the installation, testing and implementation of applications and databases;
• Coordinate the day-to-day administration of systems and user IDs including creation, deletion, modification, resets or extensions and roles assignment; and
• Conduct information risk assessments to identify gaps and give solutions to mitigate security incidents and breaches;

JOB REQUIREMENTS/SPECIFICATIONS:

• Bachelor’s Degree in Computer Science, Information Technology or related field from a recognized institution;
• Masters’ Degree in Computer Science, Information Technology or related field from a recognized institution is an added advantage;
• Professional qualification such as CISA, MCSE, CCNA, CCNP, CCIE, CNE or any other relevant qualification from a recognized institution;
• At least seven (7) years’ work experience three (3) of which should be in a supervisory role;
• Membership in good standing to a relevant and accredited professional body and in good standing;
• Supervisory course or its equivalent;
• Proficiency in computer applications.