Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
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Drive product monitoring and control of custody and trustee services products in liaison with Relationship Managers, Operations Managers and other relevant stakeholders.
Ensure adherence to industry regulations and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
Ensure the implementation and regular review of product program guides for all custody and trustee services products
Stakeholder management to ensure alignment on delivery of custody and trustee services products.
Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged propositions.
Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
Achieve Product and e-Channels revenue target and growth as determined.
Responsible for the implementation and adoption of all regulatory, compliance, FATCA, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Investor services unit.
Manage and coordinate custody and trustee services client engagement efforts across relevant business units by ensuring that individuals are clear on their contribution and expected outcomes.
Create product awareness within the bank through quarterly training of branches, support and business-teams in order to embed a custody and trustee services product culture.
Academic and Professional Requirements
A bachelor’s degree in business management with a bias in Administration, Commerce, Accounting, Economics or Finance
Possession of MBA/ MSc. in a relevant field will be an added advantage
At least 10 years' work experience in Banking, six (6) of which should be in Custody Services or Trustee Services
Experience in general banking and custody operations
Experience in relationship management and service delivery
Experience in risk management for custody and trustee services
Excellent research, analytical, and problem-solving skills.
Experience in product development, support, and implementation
Commercial awareness and business acumen to identify opportunities for revenue generation.
Technologically savvy and appreciation of current ICT trends.
Integrity and courage to challenge actions within various business units and the status quo.
Strong persuasion, management and communication skills
Strong organizational skills
Excellent stakeholder management skills
Creative approach, with the ability to anticipate challenges and develop innovative solutions.
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