Senior Quality Assurance Officer at National Defence University - NDU-K

QUALIFICATION REQUIREMENTS

For appointment to this position, a candidate must have/be:

1. A Masters Degree in Strategic management, Education, Administration or its equivalents;
2. Bachelor’s Degree in in Education, Strategic management, Operation Management, Administration, or related field from a recognized institution;
3. A Diploma is quality management is an added advantage;
4. Should have evidence of consistent Quality Assurance development skills through continued training in Internal Quality Assurance and Quality Management System fields.
5. Should have at least five (5) years’ experience in University Quality Assurance and quality management coordination;
6. Should have the ability to offer trainings, monitor and evaluate quality assurance in the University;
7. Evidence of in-depth and extensive knowledge of higher education quality assurance policies, processes and issues for both face to face and online teaching and learning;
8. Should have proficiency in use of computer applications and the ability to promote the use of information and communication technology

CORE COMPETENCIES

The core competencies and skills include:

1. Excellent verbal and written communication skills;
2. Organisational and planning skills;
3. Should be an outstanding team Leader with a proven record in promoting ethical scientific research, quality teaching / learning and community outreach service in the University;
4. Be versed with management systems standards and guidelines and quality assurance systems;
5. Be result oriented; innovative and work with minimum supervision;
6. Should be a person of integrity with high moral standards
7. Demonstratable professionalism.

DUTIES AND RESPONSIBILITIES

The Senior Quality Assurance will be responsible for:

1. Designing and developing university wide quality assurance management system that supports university management and delivers quality teaching and research;
2. Carrying out day to day operational activities within the Directorate of Quality Assurance and implement Quality Assurance strategies and plans;
3. Initiating and coordinating the implementation of internal quality assurance mechanisms in collaboration with all function teams;
4. Ensuring that all processes especially those needed for the quality management system are established, implemented and maintained through trainings and scheduled audits;
5. Ensuring the preparations of all quality assurance related reports through strategies such as reporting seminars to support adequate reporting on performance of the quality management system and any need for improvement;
6. Coordinating the trainings of the ISO and Internal Quality audit teams for scheduled and unscheduled audits in liaison with the Director Quality Assurance and ensure that auditors are well equipped for their assignments and that they update their skills regularly;
7. Coordinating benchmarking and encouraging the adoption of best practices for quality; and
8. Any other relevant duty(ies) assigned by Management.