Senior Regional Information Management and Reporting Assistant at International Organization for Migration (IOM)

Core Functions / Responsibilities:

In particular he/she will:

1. Develop and maintain Standard Operating Procedures (SOPs) related to the MHD data entry, data validation and reporting.
2. Provide technical supervision and regular technical trainings to the Medical Data and Reporting Assistant in RO and Medical Data Assistants in the IOM MHACs (Migration Health Assessment Centers).
3. Assist with MiMOSA admin issues, such as management of user accounts.
4. Provide information management and data processing support to the Regional Units, Country Offices in the region and partners by responding to various reporting needs.
5. Develop database queries for medical data and statistics extraction from the different systems and use them in different reports as requested by the RO units and MHACs in the Africa region.
6. Design documents, charts, graphics and info sheets for reports and presentations, as well as online dashboards and reports’ design
7. Support the production of ad-hoc reports to be shared with partners during coordination meetings.
8. Contribute to the improvement of data quality control and quality assurance by developing new procedures and reviewing existing ones to achieve efficiency in HAP data management.
9. Keep abreast of opportunities to implement and streamline new reporting technologies and explore different data visualization software or applications (e.g., Power-Bi) to improve the MHD Africa reporting platform.
10. Regularly perform data validation checks on the reporting databases and coordinate with ICT support to resolve any data QC issues.
11. Support establishment, rollout, and improvements in functionality of Online Appointment systems, Feedback Applications and Queue Management Systems
12. Contribute to and support the development and rollout of biometrics solutions for HAP.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• University Degree in Computer Science, Software engineering, Database management and administration, Data analysis and Business intelligence or a related field from an accredited academic institution, with five (5) years of relevant professional experience.; Or,
• High school diploma with at least seven (7) years of relevant work experience.

Experience

• Demonstrated experience and extensive knowledge of database management systems (RDMS) including but not limited to MS SQL Server are mandatory.
• Demonstrated experience and extensive knowledge of reporting and Business intelligence (BI) technologies like MS Power BI or Tableau are mandatory;
• Certificates in BI solutions like Tableau, MS Power BI, Google Studio is an advantage;
• Proficient in a Microsoft Office environment, including extensive use of Microsoft Excel.
• Demonstrated ability to analyse data, detect meaningful trends and patterns, and communicate findings.

Skills

• Knowledge of implementation and use of data visualization tools such as Power BI.
• Knowledge in data analysis, quality assurance, and use of databases and software applications.
• Knowledge in collaboration tools like Teams, Azure Dev, Git is an advantage.
• Experience and understanding of the public health industry.

Languages

Required: Fluency in English and Kiswahili is required. Working knowledge of French; and/or any other UN Official language is advantageous.