Service Manager at Vanguard Powersol Limited

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.

Responsibilities

• Lead and motivate a trained staff to provide quality service to all customers in a timely manner
• Serve as the key liaison to sales and management to ensure consistent customer satisfaction
• Provide status and service reports to recommend next steps to management
• Follow up on Installations done and prepare white papers for the same
• Conduct market research

Qualifications

• Excellent written and verbal communication skills
• Should be familiar with all basic computer software
• Knowledge in CAD and/or design software (such as Adobe Illustrator, etc).