Shop Manager at Brites Management

Duties & Responsibilities

• Working in the cosmetics department of a large clothing or general retail store as the store head, meeting the sales target and other KPI of the store
• Overseeing and setting the schedules of sales assistants in the store
• Keeping track of sales and profitability, setting sales goals and monitoring employee
• performance
• Interacting with customers, responding to customer questions and complaints
• Frequently act as beauty advisors or consultants for customers, providing tips and passing on knowledge of brands and cosmetic techniques; recommending products that fit the client’s needs, preferences, and budget, and explaining how the products work
• Training BAs in the store sales and arranging counter displays
• Oversee the day-to-day operations of a cosmetics shops
• Maintain the staff schedule, supervise employees, manage inventory, and ensure that customers are satisfied
• Overseeing the sales of the store, tracking profits, and working the products or sales counter when necessary
• Set shop-wide goals and ensure your staff is meeting them. Additionally, you hire and train staff and monitor their performance.

Qualifications

• Degree in Sales & Marketing/ Business Management or relevant field
• Over 5 years’ experience in retail and cosmetics sales
• Must have worked as a Manager in a cosmetics shops
• Strong knowledge of the cosmetics industry, including trends, brand information and
• cosmetic artistry
• A proven ability to set and meet maximized sales goals
• Strong skills in communication, computer sales software experience and organizational
• abilities
• Self-driven and motivated by targets.
• Selling skills
• Customer care skills
• Confident and pro active
• Strong interpersonal and leadership skills
• Result oriented
• Excellent verbal and written communication skill