Shririki House Administrator at Sustainet Group

1.0) Office Management

• Receive guests’ clients and vendors
• Handling courier services
• Meeting room bookings
• Orders & payment of café services
• Maintain entire office facility in a well-organized manner, all furniture and equipment in the designated areas
• Supervise service providers and maintain a monthly report on service provision
• Act as a liaison between the landlord/caretaker on services provided by the building management i.e security, cleaning, parking, electricity, water, generator etc.
• Covering reception duties outside of office hours when needed by clients.

2.0) Asset management

• Maintain asset register for SH1
• Maintain asset tag list for SH1
• Maintain asset insurance list and documentation for SH Kenya
• Monitor asset utilization for Sh1 private and shares space

3.0) Sales and marketing

• Understand Shiriki House products, services and value proposition to be able to offer solutions to clients
• Prospect for new business and offer tailor made solutions that fit potential new clients office space needs
• Assist to gather and maintain market intelligence for new business opportunities and product development
• Assist in marketing the company on social media portals and be active to promote the brand

4.0) Client management

• Provide professional service to prospective clients
• Detailed tour of our offices
• Provide client on boarding and staff orientation of our offices
• Manage client communication in regard to service provision, maintenance of the space
• Maintain a healthy relationship with our clients that ensures that we are keeping up to date with their services requirements and troubleshoot/resolve any issues that come up
• Help plan and organize community events in collaboration with SH supervisor

5.0) Communication

• Professional communication and etiquette when communicating to clients, vendors and colleagues
• Receive and dispatch of office parcels and letters and follow up to confirm receival from the recipient
• Stay informed of all site and policy changes as they occur and be able to communicate them to SH members.

6.0) Procurement & Requisitions

• Assist in procuring items following the procurement policy and procedures
• Assist in sourcing for quotations and make an analysis based on the most efficient vendor, cost and quality
• Maintain the petty cash kitty in accordance with the finance guidelines monthly
• Procure, maintain and remit the café consumables on a monthly basis
• Maintain all procurement and requisition monitoring tools monthly

7.0) General repair and maintenance

• Assist in maintaining and ensure general repair and maintenance services are carried out for all assets in the office
• Assist in maintaining shared spaces and ensure they are disinfected on a regular basis as per the set Covid-19 rules and regulations

8.0) Record Management

• Assist in maintaining SH PAL portal by categorizing and filling all procurement, administration and legal documents for Shiriki House
• Assist in obtaining the maintain all statutory and legal documentation for SH Kenya
• Assist in maintaining and updating Shiriki House PAL monitoring sheets on a monthly basis

RequirementsDegree in Business administration.

0-1 year experience in administration work.