Parts Sales Advisor at Simba Corp

Purpose:

Responsible for parts & accessory sales through retail counter and workshop, as well as handling customer inquiries and generating quotations.

Primary Responsibilities:

• Parts sales to new and existing customers using ERP system.
• Responsible for achieving the individual targets through aggressive upselling of parts & accessories.
• Answer walk-in customers, electronic inquiries, and follow up on the completion of sales.
• Generate new sales to irregular and inactive customers through cold calling.
• Submit VOR order parts list to Parts Ordering Analyst for prompt action.
• Follow up on VOR Orders, regularly update customers & service backorders.
• Register lost sales on ERP with the view of minimizing future stock-outs & improved fill rate.
• Responsible for archiving of parts documents (Invoices, LPOs & Special Orders Parts deposits receipts).