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  • Posted: May 19, 2022
    Deadline: Not specified
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    Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.


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    Social Accountability and Civic Engagement Officer -Turkana(Lodwar)

    The Position Summary

    The Social Accountability and Civic Engagement Officer is responsible for contributing to the development and implementation of the program strategy for civil society and local stakeholder engagement and management, including the identification, recruitment of civil society organizations (CSOs) and managing the scope of work. The Officer will implement integrated community engagement across multiple program components, which will include the continuous organizational assessment of CSOs, capacity strengthening, including mentorship, over a long-term period of engagement with a view to enhancing community driven nutrition resilient interventions. The main objective of this role is to Support civil society and citizens to better identify problems related to nutrition services and undertake actions to address these problems directly; Build collaborations between citizens and government to ensure that the priorities and feedback of beneficiaries are helping government officials plan, resource and provide better services; and analyze accountability ecosystems to help citizens, civil society partners and governments better understand how to make positive change happen with regards to sustainably reducing persistent acute malnutrition in politically complex environments.

    Essential Job Responsibilities:

    PROGRAM MANAGEMENT & COORDINATION

    • Coordinate the USAID Nawiri’s program civil society strengthening and community outreach efforts and ensure that all activities and deliverables are of high quality, on schedule, and reach program’s objectives and targets.
    • Contribute to the development, implementation and continuous review of USAID Nawiri’s Citizen Engagement and Social Accountability Strategy in Turkana County.
    • Inform design of project interventions to engage the public including adolescent, youth and vulnerable populations, the mass media, and civil society organizations in nutrition advocacy such as public education, oversight, and participation in decision-making processes among others.
    • Provide technical input to and oversight of the CSO grants mechanism of the program including development of the technical requirements and proposal evaluation.
    • Develop and maintain strong relationships and cooperation with relevant counterparts, beneficiaries, and stakeholders and seek to engage them in USAID Nawiri’s interventions.
    • Provide technical support to the partners and field teams for the program’s budget management; and work with the grants unit to ensure all program activities are implemented in compliance with Mercy Corps’ and donor requirements.
    • In coordination with the MEL team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact. Document lessons learned and share with management and team members
    • Contribute and assist with the preparation of technical reports and deliverables and other reports/deliverables, as requested.

    OTHER:

    • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
    • Other duties as assigned.

    Accountability

    Reports Directly To: Stakeholder Engagement and Social Accountability Manager

    Works Directly With: Field Director and Turkana technical teams.

    Accountability to Participants and Stakeholders

    • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, and other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

    Minimum Qualification & Transferable Skills

    • Degree in Social Sciences, Development studies, Disaster Risk Reduction, Range management, Conflict mitigation, other relevant field;
    • A minimum of 3 years of relevant professional experience in civic engagement and social accountability work at the county or local levels;
    • Strong facilitation and consensus-building skills;
    • Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques;
    • Excellent and persuasive oral and written communication skills, including report writing, in English and other language(s), and fluency in Kiswahili. Local dialects spoken in Northern Kenya (Turkana) are also a plus;
    • Previous work experience in northern Kenya desirable;
    • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
    • Requires knowledge in county planning and budgeting process.

    Method of Application

    Interested and qualified? Go to Mercy Corps on recruiting2.ultipro.com to apply

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