Social Media Moderator at Jiji Kenya

As the Social Media Moderator, you will offer support to our Social Media team in timely engagement with our online audience.

Responsibilities

The following are duties you will be responsible for:

• Timely response to comments and messages on our social platforms ∙
• Offer support to whole social media team in handling Jiji social media platforms
• Suggesting creative ways to capture attention of our online audience through incorporating trends to enhance our brand awareness
• Respond to comments and messages in creative ways that will build meaningful connections and encourage our online audience to take action
• Any other duties assigned to you from time to time

Requirements

We believe that you will succeed better if you possess the following:

• 1-year experience as a Social Media Moderator
• Excellent command of writing and communication skills in English and Swahili
• Knowledge in the use of any platform for social media moderation e.g. Napoleon Cat, Mobile Monkey, Meltwater etc. will be an added advantage
• Demonstrate knowledge in various social media platforms and social analytics tools
• Keen attention to detail, positive attitude and multitasking skill
• Diploma/ Degree in any field related to communications