Software Product Manager at BasiGo

Roles & Responsibilities

• Work with key business stakeholders to identify opportunities for software to positively impact our customers and the business.
• Communicate the product vision and be the voice of the customer to the engineering team.
• Be the voice of the customer (internal and external) within the business by researching, gathering, and evaluating user requirements, ensuring that insights generated influence business objectives and product road map.
• Draw insights from experiments, data exploration, user feedback, and market research to inform project prioritization and feature design. Prioritize ruthlessly, don't be afraid of saying no, champion progress over perfection.
• Manage the entire lifecycle of the product, collaborating with users, design, development team, and other stakeholders to navigate from product conception to go live.
• Create user stories and detailed specs, working closely with the development team and cross-functional teams to ensure that product/features delivered are within scope and meet business expectations and timelines set.
• Be the voice of the engineering team for the business stakeholders; communicate any issues and changes to the scope or schedule of your product.
• Prepare and facilitate the key conversations and meetings that promotes stakeholder engagement and ensures project progress.
• Ensure comprehension and competence of the team with new tools; take feedback critically and iterate for an exceptional user experience.
• Researching and translating customer needs to software features and specifications.

Experience:

• Previous working experience in Software Product Management.
• 5 years of experience developing and launching at least 3 software or data products.
• Demonstrated ability to learn new product areas quickly and successfully drive product expansion into new demographics.
• Demonstrated ability to build and maintain complex systems at scale and a proven intuition for designing robust tools and processes that can adapt quickly and grow.
• Good working knowledge of the human-centered design approach and agile methodologies
• Strong analytical, quantitative, problem-solving and project management skills
• Excellent time management and organizational skills, with a strong ability to prioritize
• Ability to lead teams and mentor others

Skills:

• An understanding of Human Centered Design and working UX/UI experience
• Experience using issue tracking software, e.g. JIRA
• Experience with wire-framing tools, e.g Balsamiq