Solution Consultants at Telkom Kenya

Working For Us, We Expect You To:

• Develop solutions and business case for customers and internal technology optimization business cases for optimal profit
• Contribute to the cost saving initiatives of the company
• Facilitate and contribute to the design of customer solutions to address business needs and goals while leveraging Telkom’s products and services.
• Deliver professional presentations and demos to customer together with the sales team.
• Facilitate the resolution of customer technical queries through relevant stakeholders
• Report accurate, relevant and timely information on solutions and bid progress tracking.
• Manage and drive innovations within the Telkom Digital solutions  offering by tailor making solutions to drive high value sales
• Provide managed and consultancy service like Drafting ICT roadmap and master plan as a new service revenue area
• Scout for business and consultations which support the sales and growth targets of the department
• Responsible for ensuring all technical proposal on EOI/RFP/RFI in support of the sales team
• Provide the feedback concerning gathered market, technology and competitor intelligence to Marketing and the Sales team
• Identify and build relationship with internal and external partners required to build end-to-end solutions
• Develop solutions within company and customer guidelines
• Ensure the compliance to processes and procedures
• Provide a support service during the implementation of solutions
• Provide information concerning own training needs and support training interventions
• Ensure a thorough understanding of the Telkom products and services, policies and procedures
• Take responsibility for self-development through self-study, identification of learning opportunities
• Investigate new technologies and third party components and stay on top of technology to innovate new products and services. Act as an industry expert

Academic background & Professional Knowledge:

• Relevant Bachelor’s degree in Telecommunications, Computer Science, Electrical and or Electronic Engineering
• Minimum of 4-6 years’ experience in Solution / Product engineering and re-engineering.
• Solid understanding of Project management, Technical sales, Proposal writing ,Bid Management -technical response

Here Are The Skills We Are Looking For:

• Self-directed and highly motivated individual
• Excellent oral and written communication skills
• Team player
• Able to work under pressure