Specialist, Business Analyst at Save the Children

Principal Accountabilities

• Partner with business and technology stakeholders to elicit, analyse, translate, and document people (e.g. capacity building), process, procedure, and platform (i.e. technology systems) requirements
• Document and act as the subject matter expert on business processes to facilitate cross-functional collaboration and knowledge sharing
• Work within a project team to deliver incremental business value to users 
• Identify any potential conflicting business requirements, definition gaps, and dependencies between projects, and escalate to project manager as relevant to formulate a resolution plan
• Support the prioritisation of design requirements with the project team with an informed understanding of the impact to the organisation
• Maintain accurate, version-controlled documentation throughout the project lifecycle, ensuring it is easily accessible to key stakeholders and that knowledge is effectively shared
• Contribute to the ongoing development and maintenance of the Business Analysis Methodology and associated processes and templates

Experience and Skills
Essential

• Experience in discovering and documenting business requirements and working with test engineers to design test cases against defined requirements
• Experience in modelling business processes and translating them into system requirements
• Experience in analysing data, drawing actionable insights, and problem-solving using various analytical techniques
• Experience with business analysis tools and methodologies, such as UML, BPMN, and software development lifecycle (SDLC) frameworks including adapting methodologies to meet the needs of a prior organisation
• Ability to collaborate effectively across functions, including Solution Architecture and Test Engineering, to drive alignment, integration, and shared outcomes, while building strong, trusted relationships with colleagues and partners.
• Ability to engage with a wide range of stakeholders to understand their needs, priorities, and constraints, with exceptional verbal and written communication skills to convey complex concepts clearly and persuasively
• Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
• Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity
• Ability to effectively prioritise work and agree priorities with the relevant leaders
• Cultural awareness and experience of delivering solutions internationally

Desirable

• Familiarity with project management tools (e.g., JIRA, Trello) and office suites (Excel, Word, PowerPoint)
• Proficient in conflict resolution techniques to address and mediate stakeholder disagreements and ensure project continuity

Education and Qualifications 
Essential

• Bachelor’s degree or equivalent work experience
• Understanding of a structured Project methodology (e.g. PRINCE2) or accredited Project Management training (APM or PMI)

Desirable

• Non-profit sector knowledge/experience (especially international development projects)
• Second language – French, Spanish or Arabic