Specialist, Resource Centre at Save the Children

Principal Accountabilities
Platform & Technical Oversight

• Act as primary focal point for the Resource Centre platform, hosted on AWS with a NextJS frontend and WordPress CMS.
• Liaise with third-party developers (Swace Digital AB) for hosting, security, bug fixes, and feature development.
• Monitor system performance, analytics, and site availability; escalate issues to IT/Swace as needed.
• Coordinate maintenance schedules (daily monitoring, quarterly updates, plugin/security reviews).
• Manage API connections (Global CMS, SharePoint) and staff portal integration.
• Support GDPR compliance, data deletion requests, and user permissions.

 Content Curation & Quality Assurance

• Review and upload incoming resources, ensuring metadata completeness (title, abstract, keywords, etc.).
• Draft or edit abstracts, summaries, and SEO tags for discoverability.
• Apply and enforce the Image Policy — replacing child photos with illustrations or stock visuals.
• Maintain multilingual consistency across English, French, Spanish, Swedish, Dutch, and Arabic pages.
• Regularly audit the platform for broken links, outdated resources, and metadata gaps.

 Content Strategy & Engagement

• Develop and implement a content strategy that keeps the platform relevant, inclusive, and user focused.
• Monitor sector trends and user analytics to inform content priorities.
• Collaborate with thematic experts, country offices, and external partners to source and publish high-quality resources.
• Promote new content via internal comms (OneNet, SC Weekly, Charlie) and coordinate with SCI global comms for external promotion.
• Maintain editorial calendar aligned with awareness days, campaigns, and internal milestones.

 Copyright & Governance

• Manage copyright agreements for external materials, securing permissions and recording agreements in the CMS.
• Ensure compliance with intellectual property rights, Creative Commons licenses, and organizational policies.
• Track expiry of time-limited agreements and archive/remove content accordingly.

Budgeting, Reporting & Coordination

• Manage quarterly invoicing and budgeting processes with Swace Digital AB.
• Produce usage reports and analytics for SCI leadership.
• Support funding proposals and cost-sharing agreements for platform sustainability.
• Maintain strong working relationships with SCI IT, global comms, and thematic teams.

Experience and Skills
Essential

• Substantial experience in digital knowledge platforms, resource centres, or content management roles. Proven track record managing vendors, digital platforms, or large content repositories.
• Technical literacy: familiarity with CMS (WordPress), cloud hosting (AWS), APIs, analytics tools (Google Analytics, Hot Jar).
• Content management: strong writing, editing, and cataloging skills with attention to metadata, multilingual content, and accessibility.
• Strategic mindset: ability to develop and execute content strategies that engage diverse audiences.
• Project management: experience managing budgets, vendors, and reporting cycles.
• Reporting: Strong analytical capability, with proven experience in using databases and other data sources to generate insights for action.
• Communication: ability to liaise across technical teams, comms, thematic experts, and external partners.
• Knowledge of GDPR/IPR: understanding of data privacy, copyright, and content governance.
• Customer focused: Strong orientation towards continuous improvement in user experience or customer service, preferably including human-centred design approaches and UX testing 
• Good Microsoft SharePoint skills, including the ability to create and edit document libraries, lists, One Net pages, etc. 

Desirable

• Experience in the international development/child rights sector is highly desirable.

Education and Qualifications 
Essential

• Bachelor’s degree in information management, Communications, International Development, or related field

Desirable

• Master's degree