Team and Job Purpose
To ensure SCI's financial control framework operates effectively by identifying and addressing control and compliance issues through quality reviews and analysis, while engaging with country, global, and member teams to develop action plans to minimize financial risks. Drive standardization and automation of fnancial control processes, embed best practices and support professional development across finance teams. Lead on global donor audits; ensuring accurate reporting, minimising disallowances and developing action plan to address audit findings.
Role purpose
To provide leadership and expertise in performance of quality reviews and analysis of CO balance sheet control accounts and KPIs, ensuring timely identification, resolution and escalation of financial control issues through collaborative action planning with country, global, and member teams. It also involves supporting financial control and compliance processes, preparing KPI reports and risk commentary, and strengthening the skills of teams through training and development, thereby contributing to the charity's aim of achieving financial integrity and compliance.
Principal Accountabilities
- Lead team of Financial Control Officers & Advisor.
- Perform quality reviews and analysis of high-risk country financial returns and KPIs to identify and escalate financial risks. Ensuring accounts are being match on a timely basis and reallocations minimised.
- Work with country, global and members teams to develop an action plan to address/minimise financial risks weaknesses.
- Support the QRR financial control and compliance process; prepare KPI reporting and risk commentary for discussion with Finance SMT and IP SMT.
- Manage updates to CO Finance Manual on QF and other financial control and compliance guidance materials.
- Support with training and strengthening skills of country and global teams in financial control and compliance.
Experience and Skills
Essential
- Experience of leading a team, fostering a culture of accountability, collaboration, and continuous learning.
- Excellent analytical abilities to identify financial control weaknesses and develop appropriate action plans.
- Meticulous attention to detail to ensure accuracy and reliability in financial reporting.
- Strong written and verbal communication skills to effectively engage with country, global, and member teams, and to manage relationships with auditors.
- Ability to develop pragmatic solutions to complex financial issues and compliance challenges and of driving standardisation and automation.
- Experience in developing and documenting financial policies, procedures, and training materials to support organisational financial competence and compliance.
- Aptitude in providing training and guidance to finance teams to embed best practice financial controls.
- Ability to adapt and take on new challenges in a dynamic organisational environment.
- Self-motivated with good time management skills and ability to prioritise workload, anticipate requirements, work to tight deadlines and communicate decisions on a regular basis.
- Proficient in the use of Microsoft Office suite, particularly Excel and in other financial software.
Desirable
- Experience in operating within the charity or non-profit sector, with an understanding of charity accounting and financial regulations.
- Experience of working in a large global multi currency organisation.
Key Relationships
Internal (excluding direct team and manager)
- Finance Operations, IT, FP&A. Advocacy Offices, Treasury, Country Offices, IP Finance
External
Education and Qualifications
Essential
- Accounting qualification or equivalent or relevant experience
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Principal Accountabilities
Platform & Technical Oversight
- Act as primary focal point for the Resource Centre platform, hosted on AWS with a NextJS frontend and WordPress CMS.
- Liaise with third-party developers (Swace Digital AB) for hosting, security, bug fixes, and feature development.
- Monitor system performance, analytics, and site availability; escalate issues to IT/Swace as needed.
- Coordinate maintenance schedules (daily monitoring, quarterly updates, plugin/security reviews).
- Manage API connections (Global CMS, SharePoint) and staff portal integration.
- Support GDPR compliance, data deletion requests, and user permissions.
Content Curation & Quality Assurance
- Review and upload incoming resources, ensuring metadata completeness (title, abstract, keywords, etc.).
- Draft or edit abstracts, summaries, and SEO tags for discoverability.
- Apply and enforce the Image Policy — replacing child photos with illustrations or stock visuals.
- Maintain multilingual consistency across English, French, Spanish, Swedish, Dutch, and Arabic pages.
- Regularly audit the platform for broken links, outdated resources, and metadata gaps.
Content Strategy & Engagement
- Develop and implement a content strategy that keeps the platform relevant, inclusive, and user focused.
- Monitor sector trends and user analytics to inform content priorities.
- Collaborate with thematic experts, country offices, and external partners to source and publish high-quality resources.
- Promote new content via internal comms (OneNet, SC Weekly, Charlie) and coordinate with SCI global comms for external promotion.
- Maintain editorial calendar aligned with awareness days, campaigns, and internal milestones.
Copyright & Governance
- Manage copyright agreements for external materials, securing permissions and recording agreements in the CMS.
- Ensure compliance with intellectual property rights, Creative Commons licenses, and organizational policies.
- Track expiry of time-limited agreements and archive/remove content accordingly.
Budgeting, Reporting & Coordination
- Manage quarterly invoicing and budgeting processes with Swace Digital AB.
- Produce usage reports and analytics for SCI leadership.
- Support funding proposals and cost-sharing agreements for platform sustainability.
- Maintain strong working relationships with SCI IT, global comms, and thematic teams.
Experience and Skills
Essential
- Substantial experience in digital knowledge platforms, resource centres, or content management roles. Proven track record managing vendors, digital platforms, or large content repositories.
- Technical literacy: familiarity with CMS (WordPress), cloud hosting (AWS), APIs, analytics tools (Google Analytics, Hot Jar).
- Content management: strong writing, editing, and cataloging skills with attention to metadata, multilingual content, and accessibility.
- Strategic mindset: ability to develop and execute content strategies that engage diverse audiences.
- Project management: experience managing budgets, vendors, and reporting cycles.
- Reporting: Strong analytical capability, with proven experience in using databases and other data sources to generate insights for action.
- Communication: ability to liaise across technical teams, comms, thematic experts, and external partners.
- Knowledge of GDPR/IPR: understanding of data privacy, copyright, and content governance.
- Customer focused: Strong orientation towards continuous improvement in user experience or customer service, preferably including human-centred design approaches and UX testing
- Good Microsoft SharePoint skills, including the ability to create and edit document libraries, lists, One Net pages, etc.
Desirable
- Experience in the international development/child rights sector is highly desirable.
Education and Qualifications
Essential
- Bachelor’s degree in information management, Communications, International Development, or related field
Desirable
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