Sponsorship Officer at SOS Children's Villages

ROLE PURPOSE:

Reporting to the Sponsorship Coordinator, the Sponsorship Officer ensures effective and quality management process for the Sponsorship work. He/She will keep in mind the overall purpose of sponsorship is maintaining existing sponsors as well preparing inspiring reports for the new sponsors. She/he will act in the best interest of the child according to the United Nations Convention on the Rights of the Child (UNCRC) guidelines.

KEY RESPONSIBILITIES
DIGITAL CONTENT DEVELOPMENT - PHOTOGRAPHY AND VIDEOGRAPHY;

•  Create digital content in form of photos and videos for upload in the DS app and IG ADAM as required by the International Sponsorship Office.
•  Support in the process of developing the SPO LAB Digital Content at the facility level.
•  Review pictures of individual children and make sure they are up to the standards before printing and dispatch to sponsors.
•  Makes sure that photographs of all sponsored children are duplicated & labelled according to the number of child sponsors and send to the right sponsors

COMMUNICATION - Production of Quality Sponsorship Communications in line with Sponsorship guidelines and commitments;

•  Ensure all communication is participatory and reflects the child’s voice.
•  Ensure the children and young persons Mid and End year reports prepared are a real reflection of their holistic development, high quality and engaging to the recipients both internal and external.
•  Download and print all End of year reports from DS app for all sponsors. Prepare and edit Christmas mail (photos, drawing and card) to be dispatched to the sponsor together with the End of year report.
•  Ensure accuracy and timely dispatch of information to both the sponsors and the facilities.
•  Ensure that all the new children admitted to the villages are properly and timely registered into the DS app.
•  Attend to all correspondence from the International Office, the sponsors, and the children promptly as stipulated.
•  Prepare child profiles as per international office requests
•  Screen parcels and letters from sponsors and dispatch them to respective villages on a quarterly basis.
•  Review departure notices prepared by program sponsorship officers, verify the information included on the document is valid and file it accordingly.

SPONSORSHIP SOFTWARE and POLICY GUIDELINES;

•  Support the National Sponsorship Coordinator- the Sponsorship officer will be required to access the IG ADAM and the DS app software for information and weekly updates on Sponsorship.
•  Know, understand and comply with the requirements of the International Sponsorship Guidelines on how to use and operate the Sponsorship Software.
•  To work with the Sponsorship Services International Policy Support Document and other related Guidelines in order to enhance quality in Sponsorship work.
•  Acknowldge the parcels and letters through DS app
•  Upload departure, registration, photos, and progress sponsorship letters on DS app

DATA MONITORING AND DOCUMENTATION;

•  Maintain an organized documentation system that has been laid out for the Sponsorship Department as well as generate feedback to Sponsorship Coordinator.
•  Ensure that all children’s and young person’s files have the required legal documentations both internally and externally.
•  Continuously update the DS app.

RELATIONSHIP MANAGEMENT - establish healthy relationships with the stakeholders in

• order to meet the stipulated goals;
•  Systematically build and nurture relationships with International sponsors to ensure long-term support.
•  Ensure teamwork is adhered to within the department and the entire co-workers.
•  Support the children and young persons to understand their responsibility in contributing towards the Sponsorship program while carrying out the sponsorship monitoring and evaluation.
•  Drafts and writes memos, takes minutes of sponsorship meetings and gives replies to general queries as instructed.
•  Sorts out information for the purpose of children progress sponsorship letters from other sources at the national office.

CAPACITY BUILDING - Learning & Knowledge Sharing;

•  Support in the implementation of the outlined Guidelines in the Sponsorship Policy Documents.
•  Conduct trainings during the Sponsorship Facility visits for the SOS mothers and other Coworkers
•  Support to facilitate the annual Sponsorship Workshop to Sponsorship Co-workers.

QUALIFICATIONS/ EXPERIENCE:

• Bachelor’s Degree or equivalent in Business related/ Journalism and Communication studies
• Must have good knowledge of Computer applications, Photography, Videography and Editing.
• A minimum of 5 years of experience in the sponsorship field.
• Previous experience in handling sponsorship work in child -focused organizations is required
• Must be a team player with excellent interpersonal skills
• Strong report writing skills
• High standards of conduct and ethics as well as integrity, appropriate judgment, independence and confidentiality.
• Personal organization and planning skills; ability to organize and prioritize