Sr. Product Manager (Fraud, Risk & AML) at Equity Bank Kenya

THE KEY RESPONSIBILITIES (DUTIES)   

• Product Strategy & Ownership  
• Define and execute the product roadmap for fraud, GRC, and AML platforms aligned with Equity Group’s Africa Recovery and Resilience Plan (ARRP).  
• Drive adoption of AI/ML-based fraud detection and behavioral analytics using NetGuardians.  
• Lead the implementation of ServiceNow GRC modules for policy management, risk assessments, and audit automation.  
• Ensure alignment with regional regulatory frameworks (e.g., CBK, BoU, RURA, FATF, GDPR).  
• Solution Design & Delivery  
• Translate regulatory and operational risk requirements into scalable product features.  
• Oversee deployment of transaction monitoring, sanctions screening, and case management systems.  
• Collaborate with compliance, legal, and cybersecurity teams to ensure end-to-end coverage of risk controls.  
• Ensure solutions are secure, auditable, and scalable across multiple jurisdictions. • Agile Product Management  
• Manage product backlog, sprint planning, and release cycles in an Agile environment.  
• Write user stories and acceptance criteria for fraud, GRC, and AML use cases.    
• Track KPIs such as fraud detection rate, false positive reduction, and compliance SLA adherence.    
• Stakeholder Engagement    
• Partner with Risk, Compliance, Internal Audit, and IT to align product features with business needs.    
• Lead change management efforts including training, documentation, and stakeholder onboarding.    
• Engage with external vendors (e.g., NetGuardians, ServiceNow) and regulatory bodies.   
• Innovation & Continuous Improvement    
• Stay current with global trends in financial crime, RegTech, and digital risk.    
• Evaluate and drive implementation of AI/ML models for anomaly detection and predictive risk scoring.  
• Foster a culture of proactive risk management and continuous improvement.  

CORE  ACCOUNTABILITIES AND DELIVERABLES    

• Define and maintain a clear product vision and roadmap for Banking & Financial Services specific automation and AI product roadmap.  
• Act as the primary liaison between business units, IT, and development teams to gather, validate, and prioritize user requirements.  
• Product roadmap for fraud, GRC, and AML platforms.  
• Documented user stories, risk control matrices, and compliance workflows.  
• Governance frameworks for risk and compliance automation.  
• Reports on fraud trends, risk posture, and regulatory compliance.  

KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE  

• Proficiency in managing the full product lifecycle: discovery, design, development, testing, deployment, and iteration.  
• Expertise in NetGuardians, ServiceNow GRC, and AML platforms is a plus  
• Strong understanding of fraud typologies, regulatory frameworks, and risk management.  
• Experience with Agile methodologies (Scrum, SAFe).  
• Familiarity with data privacy laws (e.g., GDPR, DPDP Act) and cybersecurity standards.  
• Strong analytical, communication, and stakeholder management skills.  

EXPERIENCE REQUIREMENTS     

• Overall industry experience of 8+ years.  
• 6+ years in Product Management, with 3+ years in fraud, GRC, or AML domains.  
• Proven experience delivering risk and compliance solutions in banking or financial services.  

 ACADEMIC QUALIFICATIONS AND CERTIFICATIONS    

• Bachelor’s/ Master’s degree Computer Science, Engineering, or related field (or equivalent experience).  
• Master’s in Computer Science, Risk Management, Law, or related field.  
• Certifications in Product Management, Change Management, Agile methodologies including but not limited to /Scrum/SAFe certifications is a plus.  
• Certifications in GRC, AML (e.g., CAMS), or ServiceNow are a plus.