Staycation Supervisor at Superior Homes

Responsibilities:

• Identify potential target markets and engage in direct marketing strategies to attract clients.
• Maximize the effectiveness of all marketing efforts to ensure the highest possible levels of occupancy.
• Ensure that all clients have prepaid for their stay prior to check-in.
• Ensure that clients do not exceed their prepayment duration.
• Communicate effectively with both potential clients and current clients as needed.
• Meet and greet clients, ensuring they are settled in comfortably where possible. For instances where meet-and-greet is not feasible, ensure smooth entry for clients.
• Discreetly provide necessary routine support to clients as required, ensuring their needs are met.
• Be available for clients when they have check in and during their stay, or ensure the same is arranged.
• Be present during the checkout process when possible to ensure a smooth experience.
• Inspect properties after checkout promptly, identifying any damages or losses.
• Arrange for cleaning and preparation of properties for incoming clients, ensuring readiness.

Requirements:

• Proven experience in driving sales and marketing initiatives.
• Have good knowledge of marketing using digital media.
• Have an understanding of basic business and basic finance.
• Have a good understanding of short-term house lets.
• Be completely reliable, honest and trustworthy
• Be a good communicator.