Field Based Account Manager at Stellar Human Resource Solutions

Responsibilities

• Developing a long-term relationship with a portfolio of clients.
• Connecting with key business executives and stakeholders. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.
• Leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
• Resolving complaints and preventing additional issues by improving processes.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status Collaborate with the sales team to identify and grow opportunities within the territory

Qualifications

• First degree in a Business with a focus on Marketing or related discipline;
• Professional qualifications in marketing or any other recognized professional qualification;
• Excellent project management, communication, and leadership skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills. Excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Excellent listening, negotiation, and presentation abilities
• A good understanding of the downstream sector of the petroleum industry.