Store Manager at Vivo Fashion Group

Job Purpose

The Store Manager is responsible for achieving store revenue and profitability targets, as well as representing our Brands and ensuring high-quality standards in the day-to-day operations of the store. This job requires a high level of obsessive attention to detail, ensuring the accuracy of data and records at all times while promoting operational efficiency. The store manager should be 100% customer-centric and have high emotional intelligence and in-depth knowledge of customer service. You will aim to achieve targets by offering a best-in-class customer and brand experience.

Key Responsibilities

• Visual Merchandising
• Grow store revenue & and profitability on a monthly and quarterly basis
• Set and achieve store-based targets against all retail KPIs including conversion, basket size, footfall, MSI, and average selling price.
• Store Operations & Maintenance
• Be responsible and accountable for all stock movement and activities; stock management practices at the store including stock counts, stock-takes, and ensuring that all operating requirements are met.
• Deliver exceptional customer service.
• Manage, motivate, and measure the performance of the store sales team to ensure
• laid down guidelines.

Key Skills

• Excellent verbal and written communication skills.
• Attention to detail.
• Customer service skills.
• Dependable and with a high level of integrity

Qualifications & Experience

• A Degree in Sales, Fashion, Marketing, or Business related course from a recognized university.
• At least 5 years of relevant experience in a customer-facing/ sales role.
• Inventory Management & Visual Merchandising.
• Adept in Visual merchandising & and fashion Styling.