Supervisor – Operations at Kenya Revenue Authority (KRA)

Job Purpose

• The job holder is responsible for efficient planning, coordination, partnerships and implementation of Facilities & Logistics Support Services across the Authority. Formulating policies and Strategies for the division.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

• Coordination of reports in the Division

Operational Responsibilities / Tasks

• Consolidation of monthly reports (Departmental & Divisional) and other regular reports originating from the division.
• Assist handling staff issues on behalf of the DC A&L (deployments, promotions, complaints)
• Assist in Coordination of Performance Contracts and performance appraisals exercise for the Division
• Prepare & Monitor Divisional PC, Quarterly evaluations & end of year appraisal
• Coordinating : Procurement, Finance, ICT, Change Management
• Handling complaints on behalf of DC A&L
• Organizing and Coordination of Divisional meetings.
• Follow up for timely Consolidation of Budgets & APP and monitor implementation
• Liaise with all units for TNA and develop the Division’s  ATP
• Follow up with HR for implementation of ATP for Division.
• Carry out  follow-ups for all bring ups on DC Operations matters & ensure implementation/feedback/status report/closure
• Organizing team building activities/retreats
• Overseeing Divisional Management Meetings and carrying out secretariat work in the meetings

Job Dimensions:

Financial Responsibility

Responsibility for Physical Assets

• Responsible for physical assets assigned by the Authority.

Decision Making / Job Influence

• Makes operational decisions
• Plan the work of subordinates.
• Assign work to subordinates.
• Monitor subordinates work performance.
• Appraise/evaluate subordinates performance.

Working Conditions

• Predominantly works within the office

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

• A degree in Business Management or equivalent subject.

Professional Qualifications / Membership to professional bodies

• Relevant professional registration.

Previous relevant work experience required.

• At least three (3) years relevant work experience.

Functional Skills, Behavioral Competencies/Attributes:

• Analytical skills
• Managerial and administrative skills
• Knowledge of traffic Law & Act
• Team player
• Communication skills
• Leadership skills