Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Apr 29, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisio...
    Read more about this company

     

    Supervisor (SUP) – Appeals & Grievance Handling

    Job Purpose

    The job holder is responsible for providing guidance and implementing all Appeals &grievance management activities.

    Key Responsibilities / Duties / Tasks

    Operational Responsibilities / Tasks:

    1. Analysis of ER matters in a timely manner.
    2. Communicate feedback to staff;
    3. Provide and update PSC on staff data, leavers and joiners;
    4. Collection of views on evidence tendered.
    5. Preparation/ review of reports and give recommendations
    6. Sensitize all staff members on grievance handling mechanism.
    7. Prepare minutes/reports.
    8. Safe custody of documents and reports
    9. Participate in disciplinary matters.
    10. Any other duties as may be assigned from time to time.

    Financial Responsibility:

    Development  of budgets

    Responsibility for Physical Assets:

    1. Responsible for physical assets assigned by the institution.
    2. Provide oversight for all departmental physical assets.

    Decision Making:

    1. Make strategic, operational and financial decisions
    2. Plans the work of subordinates
    3. Assigns work to subordinates
    4. Monitors subordinates work performance
    5. Appraises/evaluates subordinates performance

    Working Conditions:

    • Works predominantly in a comfortable environment.

    Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic Qualifications

    Bachelor’s degree in Social Sciences/Human Resource Management or any other relevant field

    Professional Qualifications / Membership to professional bodies

    Higher Diploma/Diploma in Human Resource Management/ Certified Human Resource Professional (CHRP) or any other relevant HR qualification

    Membership to a Professional Body (IHRM)

    Previous relevant work experience required.

    • At least three (3) years’ work experience as an Officer/Equivalent.
    • Male applicants are encouraged to apply.

    Functional Skills:

    IT Proficiency

    Proficiency in Labour Laws/Data Science & Analytics

    Behavioral Competencies/Attributes:

    1. Effective interpersonal and communication skills with good command in written English
    2. Research skills
    3. Strong analytical and problem solving abilities
    4. Interpersonal skills
    5. Mediation Skills
    6. Minutes & Report writing skills

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Kenya Revenue Authority (KRA)
University of Southampton banner
Average Salary at Kenya Revenue Authority (KRA)
KSh 71K from 35 employees
Mysalaryscale.com

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

YahoomailYahoomail GmailGmail Hotmail Hotmail