Supply Chain Manager at Royal Mabati Factory

Job Description

Operations Management

• Oversee and ensure the smooth running of supply chain operations, including inventory management, warehousing, order fulfillment, and distribution.
• Develop, implement, and maintain standard operating procedures (SOPs) and safety protocols.
• Optimize warehouse layout, storage systems, and material handling processes to maximize space utilization and operational efficiency.

Supply Chain Management

• Manage the end-to-end supply chain cycle, from procurement to final delivery, in alignment with organizational objectives.
• Build and maintain strong supplier relationships, including negotiating contracts to secure cost-effective and reliable services.
• Monitor inventory levels and collaborate with procurement teams to maintain optimal stock levels while minimizing holding costs.

Staff Management & Development

• Lead, supervise, and develop supply chain staff, fostering a culture of teamwork, accountability, and safety compliance.
• Conduct performance evaluations, identify training needs, and implement development programs to enhance team productivity.
• Promote a positive work environment and address employee relations matters promptly and professionally.

Quality Assurance & Compliance

• Ensure compliance with all health, safety, environmental, and regulatory requirements, as well as company policies.
• Oversee quality control processes for inbound and outbound goods to maintain required standards.
• Drive continuous improvement initiatives and implement corrective actions to enhance operational performance.

Financial Management & Reporting

• Develop and manage budgets for supply chain operations, ensuring cost control and efficiency.
• Prepare and present regular operational and performance reports, highlighting key metrics and improvement areas.
• Analyze financial and operational data to support decision-making and optimize cost-effectiveness.

Customer Relationship Management

• Ensure timely and accurate order fulfillment to meet customer expectations and service level agreements (SLAs).
• Address customer concerns effectively and implement feedback to improve service delivery.
• Maintain strong relationships with key customers, suppliers, and stakeholders.

Fleet & Transport Management

• Oversee fleet operations, including tracking, scheduling, servicing, and compliance with safety standards.
• Plan and manage the acquisition, maintenance, utilization, and disposal of company vehicles.
• Supervise drivers, including recruitment, training, performance management, and enforcement of company policies and road safety regulations.

Qualifications & Experience

• Bachelor of business administration, supply chain management or any related field
• CIPS (Chartered Institute of Procurement & Supply) – Level 4–6
• Training in Warehouse Management, Inventory Control, or Fleet/Transport Management
• Certificate in ERP systems, SAP, Oracle, or Stock Management Software
• 3–5+ years experience in supply chain, logistics, depot operations, or inventory management

Key Competencies

• Excellent organizational and multitasking abilities.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Attention to Detail: High attention to operational and inventory details.