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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
Job Purpose Statement
The Systems Administrator role acts as a technical support for the following: Hyper-V; 3PAR Storage; Exchange/Office 365; Active Directory; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Unix systems and Virtualization.
The Systems Administrator – will resolve hardware and software problems in a timely and accurate fashion.
Key Accountabilities (Duties and Responsibilities)
Systems Architecture 20%
- Planning and Designing of the Servers, Storage, Windows, Microsoft Office 365
- Virtualization (VMware/Hyper-V) and Data Center requirements as per the business plan and technology.
- Ensure that servers and Data Centres are properly monitored and administered.
Systems Configuration/Deployment 20%
- Installation/configuration of Servers, Storage, Windows, Microsoft Office 365
- Monitoring and Capacity Planning as per the IT Polices/ Standards
- Provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.
Systems Support/Patch Management 20%
Support, Maintenance. Patching & Administration of servers (both physical and virtual), including hardware, OS (Windows), 3PAR Storage and Microsoft products.
Active Directory/Group Policy Management 10%
Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.
Project Management 10%
- Assist in implementation of projects related to Servers, Storage, Windows, Backup & monitoring in accordance with Bank’s requirements
- Monitor capacity & performance of the group servers to ensure optimum efficiency
Business Continuity 10%
- Disaster readiness is maintained as agreed and ensures regular DR exercises are done
- Assist in the development of a Business Continuity Plan for the IT Infrastructure of the bank.
Support of IT Strategy 10%
- Effectiveness of integration of IT infrastructure blueprint with the bank's business direction
- Contribute to effectiveness of system administration (policy, controls & infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access
- Support other areas where necessary (On-prem, Hybrid and Cloud instances)
Job Specifications
Academic:
Bachelor’s Degree in Computer Science, Information Technology or related field.
Professional:
- Professional qualifications in IT e.g. ITIL, MCSE, A+, MCITP, MCP, VCP, RHCSA and Other relevant professional qualifications in IT field would be added advantage.
- Project Management certification and experience is preferred e.g. PRINCE2, PMP
- Cloud Administration - Azure, Oracle, Kubernetes, AWS certifications
Desired work experience:
- Minimum 4 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization
- Experienced in Windows Enterprise servers and UNIX systems.
- Hyper-V/VMware or other virtualization platforms
- HP Server Platforms (rack mount and blades)
- PowerShell scripting
- MS System Centre (SCCM, SCOM) Configuration
- Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services
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