System Analyst - Database Administration at Standard Group

Reporting to Business Systems Manager

OVERALL PURPOSE OF THE JOB

Management and administration of SAP and all databases for our core business systems, designing and development of database applications and general systems administration tasks.

Key Accountabilities

• Management and Administration of all core database systems and applications to ensure availability, performance and security
• Management and Administration of the core SAP ERP system and other integrated applications and processes
• Investigate, troubleshoot and resolve issues and malfunctions in core business systems and processes
• Prepare annual systems budgets and resources growth plans
• Rollout of ICT projects and business solutions, including gathering and documenting business requirements, evaluation and identification of suitable business solutions, working with internal and external project teams during solution implementation, provision of post-go-live support
• Coordinates, executes and documents systems change requests for all core database and business systems
• Provide end user support as per ICT’s Service Level Agreement
• Create and maintain business process documentations for all core business systems
• Conducts user training and create training manuals
• Prepare appropriate reports to help in operations and decision-making
• Advises the business on process improvements, new technologies, innovations and products

PERSON SPECIFICATION

Academic and Professional Qualifications

BSc. Computer Science or Information Technology or a related field from a recognized institution.

Experience

At least 2 years’ experience in a busy IT environment.

SKILLS AND OTHER ATTRIBUTES

• Database Systems Administration and Development, SAP BASIS
• Good communication skills
• Good interpersonal skills and work ethics