T24 Application Support Specialist at Tezza Business Solutions Ltd

KEY RESPONSIBILITIES: 

• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Create and maintain best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
• Responsible for designing and implementing ETL architecture to meet corporate data management needs and business functional requirements, ensuring that solution designs address operational requirements such as scalability, maintainability, extensibility, flexibility, and integrity.
• Recognize and adopt best practices in reporting, analysis, ETL data integrity, test automation, data quality validation and documentation.
• Support, develop and maintain ETL and data warehouse objects and processes in a large Data warehouse of Terabyte scale.

 DAILY RESPONSIBILITIES

• Provide leadership to the Applications Support team and prepare duty schedules.
• Fulfill user’s requests for data extraction and ad-hoc reports from various Technology bank systems. 
• Manage timely resolution of ad hoc user requests, ECRM and ITSM calls.
• Recovery and testing of systems and processes in accordance with the bank’s BCM strategies.
• Development and provision of both structured and ad-hoc reports for consumption by various teams.
• Maintain the integrity and validity of data throughout the ETL processing cycle by implementing data reconciliation processes and error handling based on source to target data comparisons

Position Qualification Requirements: 

Must Have:

• Bachelor’s Degree in IT, Computer Science or related field
• Minimum No of years’ industry Experience Required – 4 Years
• T24 Administration knowledge - 1 Year
• Knowledge in Computing platforms, operating systems i.e. Linux, windows Unix and databases – 3 Years

Essential to have:

• Knowledge in T24 Support or Development – 3 Years
• Knowledge in web application servers e.g. Jboss, Tomcat – 2 Years