Team Leader at iHuman Resource Consulting Ltd (iHR)

PURPOSE OF THE JOB:

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

 DUTIES AND RESPONSIBILITIES:

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities.

QUALIFICATIONS:

• 3 years’ experience as a team leader or supervisor
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel and Basic knowledge of CRM systems
• Excellent communication and leadership skills