Team Leader – Sales at Tata International Limited [TIL]

Reference Number: OC/2022/057

Overall Job Purpose: 

The Job holder focus on the selling of vehicles to customers. Works with customers to find what they want, create solutions and ensure a smooth sales process. He/She will work to find new sales leads through business directories, client referrals, road shows, demonstration sessions, etc. He/She should have an advance knowledge of sales techniques and market trends to be a trusted advisor to their customer base. The job holder will also manage a sales team.

Reports To: Head – Sales & Marketing.

Key Responsibilities:

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the product specifications and applications according to customer requirements.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.
• Be a trusted advisor to the customer base built up over years.
• Manage a sales team.

Minimum Qualifications and Experience

• 7 + years’ relevant experience in Sales and Marketing
• Degree in Sales and Marketing/ Relevant Field.
• Customer Care Skills
• Proven track record in marketing and sales
• Qualification in marketing/sales.
• Experience in Managing a Team.

Desired Profile

• Proven experience in sales.
• Excellent knowledge of products and relevant industry.
• Very good communication skills.
• A problem-solving ability