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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
DESCRIPTION
We are pleased to announce the following Position in the Digital IT Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to Tech Lead Revenue MGT and Financial Reporting, Tech Lead roaming /interconnect /mediation will oversee all operations and support for the systems within this domain. This will be the single point of contact for all systems service the customers which will include the L2 and L3 support. This will include systems in the following domains; Mediation, PRM and interconnect. Ensure incident avoidance and resolution within SLA and guarantee system uptime and availability.
Another key focus will be delivery of CBS related initiatives relating to Revenue assurance, credit control and finance. he/she will be the functional expert owning the final designs. He/She will coordinate delivery within its own team and across chapters to deliver the related business initiatives.
Tech Lead will steer developing the skills of all engineers in this team. Has line management responsibilities and helps stimulate innovation, ensuring industry trends are being reflected.
Key Responsibilities:
QUALIFICATIONS
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