Technical Cooperation Associate at International Civil Aviation Organization

Competencies

Professionalism: Working knowledge in the use of personal computers, Microsoft Windows, Word, Outlook, Project, Excel and Power point proficiency. Proficiency in using Microsoft Access is beneficial. Practical knowledge in the application of office automation techniques for text/data processing. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.

Technological Awareness: Keeps abreast of available technology, understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; show willingness to learn new technology.

Education

Essential

• Completion of a High School Diploma or equivalent is required.

Desirable

• Additional training in business administration, project management or related field.

Work Experience

•  At least six (6) years of progressively responsible experience in office administration in a public or private organization is required.
•  Experience in office management, communication and coordination tasks, maintenance of records and file, modern office technology is required.
•  Extensive knowledge and use of MS Office applications including Word, Spreadsheet and Power Pint Presentation is required.
•  Experience working in a multinational and multi-cultural environment. Ability to deal with sensitive and confidential matters in a prompt and discrete manner is required.
•  Experience in administrative policies, protocols and procedures of the UN or large multinational organization is desirable.
•  Experience in international civil aviation administration, an airline, airport authority or similar aviation related organization is desirable.

Languages

Essential: Fluent reading, writing and speaking abilities is English.