Technical Sales Executive- Solar System at Gap Recruitment Services Limited

Job Objective:

Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing with technical department to ensure efficient and effective installations for Solar Systems and any other product that may be assigned under this position.

Job Purpose

• Achieve and exceed assigned sales targets.
• Develop sales opportunities by prospecting, soliciting and identifying potential accounts
• Building rapport with customers while providing technical information and explanations
• Preparing and presenting quotations

Roles & Responsibilities

• Identify current and future customers service requirements
• Establishing personal rapport with potential and actual clients in a position to understand power backup needs & requirements.
• Provide product, service and technical information.
• Establish new accounts and service contract accounts by identifying potential customers, planning and organizing sales call schedule.
• Create service contracts.
• Arrange for demonstration and trial installations of equipment products and services.
• Partner with real estate companies, and solicit SWH business in new upcoming estates.
• Prepare quotations and directly present to clients and demonstrate how our product meets clients needs.
• Personally hand-over your clients systems, ensuring that you give basic training on usage.
• Accurately diagnose problems with installed equipment's, giving feedback to clients as appropriate.
• Monitor competitors products, strategy, new technology and activities
• Prepare and deliver technical presentations including pre-sale technical assistance and product education.
• Visit prospective clients at commercial, industrial or other establishments to show samples, catalogues, and to inform them about product principles and advantages/gains and/or long-term benefits.
• Manage accounts debt collections and payments in line with company credit policies.
• Prepare reports as directed by the Team leader: SWH & PBU, or the Sales Manager

Strategic reporting

• Document all sales activities, generate reports and keep records on transactions with clients.
• Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• Maintain a data base for contractors, quantity surveyors, architects, real estate agents, commercial and medium/small scale developers etc. who can partner with our organization
• Contribute to technical sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and course of action; implementing directives and giving a one-point lesson (OPL)
• Advise management on strategic issues relating to product lines materials, new proposals and problem areas.

Key Skills & Qualifications

• University Degree in electrical & electronics, renewable energy, energy engineering, B. Com/business administration with related professional qualifications in sales and marketing.
• Proven track record in technical sales & marketing. Able to deliver beyond set targets (Kshs.3M per month)
• Should hold Solar Technician Training for T1&T2 License & Solar Technician training for T3 License.
• Thorough knowledge of SWH and PBS products/systems and installation, and all our product range.
• Basic knowledge in troubleshooting of SWH & PB system installations
• Up to speed with company policies and processes, including excellent use of Navision
• A clear geographical knowledge of the region will be an added advantage

Ideal Qualities

• High levels of Integrity
• Proactive, self-driven, and results oriented individual
• Easily adoptable to different cultures
• Strong organization and planning skills
• Self-motivated and loyal.