Technical Solar Sales Executive - Mombasa at Gap Recruitment Services Limited

The Technical Solar Sales Executive will be responsible for acquiring new business and enhancing the current customer database through prospecting, client consultations, and delivering tailored solutions for solar systems. The role includes understanding customer needs, preparing and presenting quotations, and working closely with the technical department to ensure smooth installation processes. The candidate will also contribute to building customer relationships and achieving sales targets.

Key Responsibilities:

• Achieve and surpass monthly sales targets by identifying and pursuing sales opportunities.
• Build strong relationships with customers, ensuring a deep understanding of their power backup needs and requirements.
• Provide technical information, product solutions, and service details to clients.
• Prepare and present technical quotations to clients, addressing their specific needs.
• Conduct product demonstrations and trial installations for potential customers.
• Develop new accounts and manage service contract accounts through regular sales calls and schedule planning.
• Collaborate with real estate developers and other stakeholders to solicit solar water heating (SWH) business for upcoming projects.
• Monitor competitors products, technology, and market activities to stay ahead of industry trends.
• Ensure prompt and professional handover of installed systems, including providing basic training to clients on system usage.
• Diagnose issues with installed systems and provide timely feedback and solutions to clients.
• Manage debt collections and payments from customers in line with company credit policies.
• Prepare and deliver detailed technical presentations, providing pre-sales support and product education.
• Regularly visit prospective clients in commercial and industrial sectors to showcase product benefits and long-term gains.
• Maintain a database of key contacts such as contractors, surveyors, architects, real estate agents, and developers.
• Provide regular strategic reports to the Sales Team Lead on sales activities and market developments.

Strategic Reporting:

• Document all sales activities, including sales calls, presentations, closed sales, and follow-ups.
• Maintain accurate records of prospects and sales activities.
• Identify short- and long-term issues, propose solutions, and implement strategies to improve sales effectiveness.
• Advise management on product improvements and market opportunities

Required Qualifications and Competencies:

• A University Degree in Electrical & Electronics, Renewable Energy, Energy Engineering, or a related field.
• Proven track record in technical sales and marketing, consistently achieving sales targets (e.g., Kshs. 5M per month).
• Strong knowledge of solar water heating (SWH) systems, power backup systems (PBS), and installation processes.
• Basic knowledge in troubleshooting SWH & PBS installations.
• Excellent command of Navision software is highly desirable.
• Strong geographical knowledge of the Mombasa region is an added advantage.

Ideal Qualities:

• High levels of integrity and accountability.
• Proactive, self-driven, and results-oriented.
• Adaptable to different cultures and environments.
• Excellent organizational and planning skills.
• Self-motivated and loyal.