Technical Support Engineer at Influx

We’re looking for detail-oriented and thoughtful people to join our tech team. You’ll be tasked with answering customer questions for a range of technical companies, and you’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who need solutions.

Duties

• Diagnose and solve customer problem
• Communicate effectively via email and chat in fluent English
• Coordinate effectively with peers and your manager
• Contribute to a high-performance and friendly workplace culture

What We’re Looking for

• 1 year of experience in a similar role
• Excellent written and verbal English communication skills
• Strong problem-solving skills
• Demonstrated ability to code with PHP or MySQL
• Experience with eCommerce site, or WordPress CMS

What we’re offering:

• Join a high-growth startup, full of possibilities
• Professional and motivated colleagues from around the globe
• Fair and open culture
• Work from home arrangement
• Work with clients in the USA, EU and elsewhere