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  • Posted: Jan 1, 1970
    Deadline: Not specified
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  • Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya. Its retail, wholesale and distribution services have unrivalled capacity to meet the demands of Kenya's vibrant education sector.
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    Technology Wholesale Coordinator

    In this position you need to have a passion for using computers and, more importantly, a passion for understanding how they work. An intricate knowledge of hardware and software is required to speak with conviction about what you sell. You must be a great communicator by being able explain the features and benefits of IT products in a way a layman would understand and possess the negotiation skills.

    Main Responsibilities and Accountabilities

    • Ensure that the Corporate sales teams are updated in terms of Specification, variation of the product and pricing.
    • Ensure that all new products are promptly updated to the pricelist.
    • Give reports on Corporate IT sales and feedback on how we can grow it further.
    • Assist in monitoring of corporate clients, their needs and orders in the pipeline.
    • Timely Computation and preparation of the pricelist for the corporate team.
    • Timely preparation of quotations for corporate customers.
    • Following up with customers on phone/email/chat for the quotations submitted.
    • Providing right advice to the customer for all products are being sold to corporate customers.
    • Assisting the Telesales, work order and invoicing teams with correct details.
    • Coordination of Order processing and delivery to the customers.
    • Growing the Corporate IT sales to the next level by providing world class customer service.
    • Conduct Sales Meetings with corporate clients, schools, universities etc
    • Using market research data and analysis to create pitches.
    • Initiating the warranty process and updating the customer regularly.
    • Planning and conduction trainings for the Corporate sales team.
    • Any other duties that may be assigned from time to time.

    Experience

    • Degree in Information Technology
    • Minimum 3 years’ experience in a similar position within a busy environment
    • A good level of understanding of IT Category Products, with enthusiasm for new technology and its commercial uses
    • Good communication Skills
    • Excellent customer service
    • Ability to meet tight deadlines
    • Initiative and problem-solving ability

    Method of Application

    Please submit a letter of interest with your resume clearly indicating the position as email subject to below email address at recruitment@tbc.co.ke

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