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  • Posted: Feb 13, 2020
    Deadline: Not specified
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  • Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya. Its retail, wholesale and distribution services have unrivalled capacity to meet the demands of Kenya's vibrant education sector.
    Read more about this company

    Technology Wholesale Coordinator

    In this position you need to have a passion for using computers and, more importantly, a passion for understanding how they work. An intricate knowledge of hardware and software is required to speak with conviction about what you sell. You must be a great communicator by being able explain the features and benefits of IT products in a way a layman would understand and possess the negotiation skills.

    Main Responsibilities and Accountabilities

    • Ensure that the Corporate sales teams are updated in terms of Specification, variation of the product and pricing.
    • Ensure that all new products are promptly updated to the pricelist.
    • Give reports on Corporate IT sales and feedback on how we can grow it further.
    • Assist in monitoring of corporate clients, their needs and orders in the pipeline.
    • Timely Computation and preparation of the pricelist for the corporate team.
    • Timely preparation of quotations for corporate customers.
    • Following up with customers on phone/email/chat for the quotations submitted.
    • Providing right advice to the customer for all products are being sold to corporate customers.
    • Assisting the Telesales, work order and invoicing teams with correct details.
    • Coordination of Order processing and delivery to the customers.
    • Growing the Corporate IT sales to the next level by providing world class customer service.
    • Conduct Sales Meetings with corporate clients, schools, universities etc
    • Using market research data and analysis to create pitches.
    • Initiating the warranty process and updating the customer regularly.
    • Planning and conduction trainings for the Corporate sales team.
    • Any other duties that may be assigned from time to time.

    Experience

    • Degree in Information Technology
    • Minimum 3 years’ experience in a similar position within a busy environment
    • A good level of understanding of IT Category Products, with enthusiasm for new technology and its commercial uses
    • Good communication Skills
    • Excellent customer service
    • Ability to meet tight deadlines
    • Initiative and problem-solving ability

    go to method of application »

    System Security Administrator

    In this position you will be responsible for IT-related security and safety issues within Text Book Center. This will include but not limited to developing systems and policies, as well as overseeing the implementation of procedures to secure both company and customer data. You will also implement systems aimed toward preventing malware infections of company computer hardware.

    You must be a great communicator by being able to be training less technically savvy colleagues in security procedures in a way a layman would understand.

    Main Responsibilities and Accountabilities

    • Implement network security policies, application security, access control and corporate data safeguards
    • Assist with regulatory and data transfer procedures.
    • Document and communicate policies, queries, vulnerabilities, and current state of the system.
    • Identify risks by role, software, information type, and other categories and define acceptable and mitigation strategies.
    • Defend systems against unauthorized access, modification and/or destruction
    • Perform vulnerability and networking scanning assessments
    • Monitor network traffic for unusual activity
    • Configure and support security tools such as firewalls, anti-virus software, patch management systems, etc.
    • Analyze and establish security requirements for the networks
    • Train fellow employees in security awareness and procedures
    • Develop and update business continuity and disaster recovery protocols
    • Conduct security audits and make policy recommendations
    • Provide technical security advice
    • Test and evaluate new technology

    Experience

    • Bachelor’s degree in Computer Science, Cyber Security or a related field with certifications in Security+, SOPHOS, MSCE, CCNA and CISM
    • At least 5 years’ experience in a similar role.
    • Experience in working in a POS, SAGE,IVEND and SAP is an added advantage.
    • Knowledge of common L4-L7 protocols such as SSL, HTTP, DNS, SMTP and IPsec
    • Strong understanding of firewall technologies
    • Experience in Packet Shaper, Load Balancer and Proxy Server
    • Knowledge in intermediate to expert IDS/IPS
    • Experience in TCP/IP, active directory, computer networking, routing and switching
    • Experience in network protocols and packet analysis tools
    • Experience Windows server operating system
    • Experience in firewall and intrusion detection/prevention protocols
    • Strong communication skills both in writing and verbal

    Method of Application

    Please submit a letter of interest with your resume clearly indicating the position as email subject to below email address at recruitment@tbc.co.ke

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