Telecom Manager at Tatu City Limited

Position Overview

The Telecom Manager will be responsible for overseeing the strategic direction for growth operations, telecommunications infrastructure and services of Fahari Link. This role requires a blend of technical expertise and business acumen to ensure the efficient operation of telecom systems while driving the growth and development of the Fahari Link business. The ideal candidate will possess strong leadership skills, technical proficiency, and a strategic mindset to support both operational excellence and business expansion.

Key Responsibilities

Technical Responsibilities

• Oversee the installation, configuration, maintenance, and troubleshooting of telecom infrastructure, including fiber optics, wireless networks, and VoIP systems.
• Ensure the reliability, performance, and security of telecommunications networks and services.
• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs) to ensure quality and cost-effectiveness.
• Develop and implement telecom policies, procedures, and best practices to optimize network performance.
• Conduct regular audits and assessments of telecom systems to identify areas for improvement and implement necessary upgrades.
• Coordinate with IT and other departments to integrate telecom systems with overall technology infrastructure.
• Provide technical support and training to staff to ensure efficient use of telecom resources.

Business Development and Growth

• Develop and execute business strategies to grow the Fahari Link business, including identifying new market opportunities and expanding customer base.
• Collaborate with sales and marketing teams to promote telecom services and develop targeted marketing campaigns.
• Analyze market trends and customers need to tailor telecom offerings and enhance customer satisfaction.
• Establish and maintain strong relationships with key stakeholders, including clients, partners, and industry associations.
• Monitor financial performance, prepare budgets, and report on business development activities and outcomes.
• Innovate and develop new telecom products and services to meet emerging market demands.
• Represent Tatu City in industry forums, conferences, and networking events to enhance brand visibility and business opportunities.

Skills and Experience

• Bachelor’s degree in Telecommunications, Information Technology, Business Administration, or a related field. A master’s degree is a plus.
• Proven experience (10-15 years) in senior management within the telecommunications sector.
• Demonstrated success in business development, sales, or marketing within the telecom industry.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Comprehensive understanding of financial principles and acumen in budget management.
• Experience working across Africa, with a deep understanding of regional market dynamics.
• Proficiency in telecom systems, including fiber optics, wireless networks, VoIP, and related technologies.
• Knowledge of regulatory requirements and industry standards in telecommunications.

Personal Attributes

• Strong leadership qualities and the ability to inspire and motivate a team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a proactive approach to problem-solving.
• High level of integrity, professionalism, and accountability.
• Adaptable and resilient, able to thrive in a fast-paced and dynamic environment.