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  • Posted: Jan 19, 2021
    Deadline: Jan 29, 2021
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    Aga Khan Hospital, Mombasa is an ISO 9001:2008 certified secondary care hospital providing 24-hour inpatient and emergency services in the Coast Region of Kenya. The hospital offers a range of quality healthcare services in the areas of internal medicine, surgery, paediatrics, obstetrics & gynaecology, and intensive care. The Hospital includes comprehens...
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    Telephone Operator (Locum) – Kisumu

    Vacancy no: AKHK/ITTO/L/001

     

    The successful candidate will be responsible for providing efficient and effective communication services within the hospital.

     

    KEY RESPONSIBILITIES

    • Effectively and efficiently handle of all incoming and outgoing calls as per policy.
    • Test lines and speakers for functionality and record the status.
    • Timely respond to emergency calls and ensure correct information for all emergency calls is recorded and communicated / escalated to the relevant personnel immediately.
    • Report faulty extensions /equipment as and when required.
    • Maintain records of all calls.

    QUALIFICATIONS

    • Certificate in Telephone Operations
    • At least one year working experience in a similar position.
    • Excellent communication skills (Oral and written) in both English and Kiswahili.
    • Ability to organize and prioritize work, with sound decision-making skills

    Method of Application

    Interested candidates are requested to email their application letter and detailed curriculum vitae with position title and vacancy number on the subject line, including names and contacts of three references, current and expected remuneration to ksm.recruitment@akhskenya.org on or before 29th January 2021.

    The email subject line MUST include position title and Vacancy number being applied for e.g. “TELEPHONE OPERATOR (LOCUM) AKHK/ITTO/L/001

    Do state the preferred outreach in your application letter

    Positions that have the word Kisumu at the end e.g. “cook-Kisumu” means that the available locum is only for our Kisumu facility

    Canvassing of any nature will lead to automatic disqualification.

    Only shortlisted candidates will be contacted.

    Please note that Aga Khan Hospital Kisumu does not charge any fee at any stage of the recruitment process (application, interview, medical examination, or any fee)

    “Aga Khan Hospital Kisumu is an equal opportunity employer”

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