Telephone Supervisor I (1 Position) at Nakuru County Government

VACANCY NO. 10/PROM/2023/04

Requirement for Appointment

• Served in the grade of Telephone Supervisor II or in a comparable and relevant position in the Public Service for a minimum period of three (3) years; 
• Attended and passed an Instructors Training Course for Telephone Supervisors lasting not less than four (4) months from a Government Training Institute or any other recognized institution; 
• Possess good oral and written communication skills in both English and Kiswahili;
• Be proficient in computer applications; and
• Have shown merit and ability in the management of telephone services. 

Duties and Responsibilities 

• In charge of a telephone exchange of five to six (5-6) switchboard positions, with a maximum capacity of sixty (60) exchange lines and approximately six hundred (600) extension lines;
• The officer will be responsible for supervision of work at the switchboard; 
• Telephone exchange routine work; 
• Preparation of duty/annual leave roster for telephone personnel; 
• Collection of telephone traffic data for determining adequacy of telephone facilities and staffing levels; 
• Liaise with Engineers/Technicians on maintenance of telephone exchange equipment/facilities, Accounts Section on payment of bills, and Supplies Section on procurement of telephone facilities/spare parts and stationery.