Telephone System Installer / Technician at Amentum

Job Responsibilities:

• Install, configure, and maintain telephone systems, cables, equipment, and related infrastructure to provide reliable communication services.
• Perform troubleshooting and repairs for telephone equipment, lines, and systems, resolving connectivity or service issues in a timely manner.
• Conduct system testing, diagnose faults, and ensure equipment operates within required specifications.
• Provide routine maintenance and inspections of telephone systems to prevent hardware or network malfunctions.
• Plan and install cabling and wiring for new telephone systems, including secure routing and connection to exchange equipment and terminal outlets.
• Install new telephone lines, including wiring handsets, modems, and other telecommunication devices.
• Update and maintain accurate records of wiring, installations, maintenance activities, and equipment inventories for reporting purposes.
• Respond to service requests for repairs, system modifications, and new installations, ensuring customer satisfaction and timely completion.
• Coordinate with other contractors or technical teams to integrate telecommunication services with wider infrastructure needs.
• Ensure employees and users are trained on system operations when necessary, providing technical support and guidance when required.
• Comply with applicable industry, military, and safety standards, including those related to system design, security, and data protection.
• Maintain knowledge of emerging technologies to ensure telecommunications equipment and services remain modern and competitive.

Minimum Requirements:

• At least 2-4 years of hands-on experience installing, repairing, and maintaining telephone systems and telecommunications equipment.
• High school diploma or equivalent; technical certifications in telecommunications, IT, or a related field highly preferred.
• Proficiency in cabling, wiring, and telecommunications troubleshooting tools and techniques.
• Knowledge of telephone switching systems, analog and digital telephone systems, and Voice over IP (VoIP) technologies.
• Experience reading and interpreting blueprints, technical diagrams, and wiring schematics.
• Knowledge of industry standards and codes, including installation and safety practices for telephone systems.
• Excellent problem-solving and critical thinking abilities for diagnosing and resolving complex communication system issues.
• Strong communication skills, with the ability to interact effectively with customers, team members, and management.
• Must be proficient in the use of computers and telecommunications testing devices.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for at least one year at the time of hiring.
• Ability to meet and maintain contract medical requirements for the duration of deployment.