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Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.
Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...
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Overall Job Purpose
The Telesales Agent will focus on clients by engaging them, uncovering their needs and providing them with appropriate solutions from the entire client base assigned. The role holder will be responsible for driving profitable revenue and volume growth by maximizing every customer engagement to prevent attrition and increase the percentage of active customers.The will also direct and educate clients to use self-service channels, digital solutions, mobile banking and online banking.
Principle Accountabilities
Minimum Qualifications, Knowledge and Experience
Key Competencies and Skills
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