Distribution Driver Team Leader at The Coca-Cola Company

Key Duties & Responsibilities    

• People practices
• Coach team members in the correct execution of their tasks operational and technical.
• Check and ensure that team members monitor planned deliveries versus actual deliveries to obtain the desired customer service levels
• Drives performance management practices e.g. Performance Management Way leading the development of team goals and carrying out team meetings and team goal review sessions.
• Manage human resource availability and resource deployment
• Distribution float handling
• Departmental leave and off or night shift planning

To drive SC Ways initiatives on own shift

• Communicates work practice deployment plans and ensures team buy-in
• Ensures that team members implement and adhere to divisional standards
• Conducts work practice maturity assessments and or line walkabouts for own shift to ensure that best practices are being applied correctly and are entrenched
• Opportunities identified and implemented

Operating and Process Control

• Ensuring that team members understand and adhere to the operational, quality and process standards, work instructions and maintenance schedules.
• Review and sign off of distribution performance QCDSM and ensuring that all required administrative tasks in support of the distribution driver team are carried out.
• Ensures all pre and post trip checks are conducted and problems identified and resolved
• Ensures all trip de-briefing procedures are adhered to and that all KPI’s are being adhered to
• Works closely with Planners and Expeditors to ensure perfect execution of the distribution plan.
• Identify the need for updating of work instructions and ensure resources are made available to do the update work instructions
• Track fuel usage or efficiencies and driver breakage allowance
• Manage, monitor and process payments to casuals or truck helpers through MPESA bulk payments

Maintenance of trucks and related equipment

• Check that the drivers and other team members, carry out required basic vehicle and equipment maintenance tasks and any required running repairs on the road in accordance with work instructions and maintenance requirements
• Ensure that the mechanic carries out repairs on and before the shift and coaches the team members on autonomous maintenance activities and carries out work in support of the fleet maintenance specialists.
• Participates in maintenance planning meetings to highlights maintenance problems requiring attention.
• Payment posting for rentals through MIGO

Quality Control and Analysis

• Ensure that the team members understand and adhere to quality standards

Communication

• Communicate team goals and regularly review to ensure team alignment
• Prepare for the daily shift meeting by reviewing past shift performance and identifying issues for team discussion.
• Ensure that visual management boards are updated prior shift meetings
• Lead the daily shift meeting, making use of a standard agenda, and ensuring that team members actively partake.
• Conduct an end of shift meeting with the team to communicate production performance, problems, planned schedule and work assignments
• Conduct a hand-over meeting with incoming shift team leader. Issues to be communicated include process performance, quality, production schedule, problems and issues.

Problem solving

• Coach and support team members in using the correct problem solving techniques such as 5Why, quick fix, OPL’s etc. to solve situational problems.
• Where problems have been escalated, decide on an appropriate course of action; e.g. calling in specialist resources.
• Where problems have been resolved, verify that the problem has been eliminated and ensure that work instructions are updated
• Escalate problems that could not be resolved at shift level to the Level 2 team distribution team

Continuous Improvement

• Ensure that lost time reduction and process improvement goals are incorporated into team goals, and the team understands these goals.
• Generation of the following reports: Fuel usage, casual costs, rentals and COE analysis
• Ensure that improvement goals are tracked and displayed in meeting rooms

Skills, Experience & Education    
Minimum requirement:       

• Bachelor’s Degree in related field or equivalent qualification in Supply Chain.

Experience

• 3 years Supervisory distribution or transport experience in a FMCG environment.