Training Officer at BURN

Duties and Responsibilities

• Design and deliver onboarding and refresher training for commercial and field teams
• Develop training materials, including presentations, job aids, and assessments
• Train teams on product features, sales processes, customer engagement, and compliance requirements
• Work closely with Product, Commercial, and Operations teams to translate updates into training content
• Conduct field visits to observe performance, identify skill gaps, and provide coaching
• Track training effectiveness through assessments, feedback, and performance indicators
• Maintain training records and report on training coverage and outcomes
• Support rollout of new products, features, or process changes through structured training.

Skills and Experience

• At least 2 years’ experience in training, facilitation, or sales enablement roles
• Strong presentation and facilitation skills
• Ability to translate complex product or process information into simple, practical training
• Excellent communication skills (verbal and written)
• Willingness to travel for field-based training.
• Experience in field-based commercial operations roles
• Experience in the renewable energy or cookstove sector.
• Familiarity with adult learning principles and training methodologies
• Data-driven mindset with ability to assess training impact
• Proficient in LMS tools