Training Team Lead at Tana

Responsibilities:

• Curriculum development and instructional design: Design, develop and continuously improve entry-, intermediate- and senior-level tech and non-tech curricula across areas such as QA, data, software engineering, project management, customer support, and other roles, applying instructional design and adult learning principles.
• Training delivery & facilitation: Deliver engaging live, blended and self-paced technical and professional training, adapting content to different learner needs and creating practical, learner-centred learning experiences.
• Learning needs analysis & coaching: Identify individual and team capability gaps using assessments, stakeholder feedback and client requirements, then provide targeted coaching and tailored upskilling plans to improve learner performance and workplace readiness.
• Training operations & programme management: Plan, coordinate and deliver training programmes, managing timelines, stakeholders and resources while continuously improving processes and programme quality.
• Team leadership & development: Coach and lead junior trainers by setting clear expectations, assigning responsibilities, providing regular feedback and guidance, and effectively managing the team’s workload, priorities, and performance.
• AI enablement and integration: Build AI literacy among trainers and learners, embed responsible AI use across training, and apply AI-powered tools and automation to improve learning and workplace readiness.

Must-Have Requirements:

• 5+ years of experience in technical training, learning & development, instructional design, technical education, coaching, or a closely related field.
• Experience designing and delivering engaging live, blended or self-paced learning, with strong facilitation skills and the ability to communicate technical and non-technical concepts clearly.
• Experience managing training programmes or projects from planning through delivery, including managing priorities, timelines and stakeholders.
• Experience coaching or mentoring trainers, facilitators or learners.
• Proactive, adaptable and enjoys working in a dynamic, fast-moving environment.
• Strong written and verbal communication skills, with the ability to collaborate effectively across teams.

Nice-to-Have Requirements:

• Experience leading a team.
• Experience delivering training across multiple technical disciplines or a strong technical foundation gained through professional experience, a STEM qualification, technical bootcamp or equivalent training.
• Experience using tools such as Notion, Jira, Confluence and AI tools.
• Experience scaling training programmes across multiple cohorts, teams or delivery formats.

This is a hybrid position based in Nairobi, Kenya, with a minimum of 3 days in the office (Tuesday - Thursday)