Transformation Unit Process & Systems Manager at ALX

JOB SKILLS, MINDSETS & BACKGROUND

• You have an ability to identify systems, processes and tools that can be successfully implemented to scale
• Project Management: You have exceptional project management techniques and practice
• You have an understanding of project management systems and solutions
• You have an ability to balance rigid
• You have an ability to coordinate complex stakeholders and projects
• You can interact effectively across all levels of the organisation
• You are passionate about finding the right solutions to help drive the organisation forward; always thinking about scale
• You are comfortable working in a start-up, entrepreneurial environment
• Solution Oriented: You enjoy problem solving and you can come up with solutions to day to day problems
• Collaborative Spirit: You are a great team player who can collaborate effectively
• Strategic Thinking: Your thought process is focused on the analysis of critical factors and variables that will influence the long-term success

REQUIRED BACKGROUND

• You have implemented cross-organisational systems, tools, processes
• You have working experience creating training plans

YOU WILL THRIVE IN THIS JOB IF...

• Initiative & Courage: You have an owners’ approach and you are proactive with what needs to be done; you also embrace risks and failure
• Humility & Adaptability: You have a beginners’ mindset and you always seek to learn; you are also flexible and embrace pivoting
• Possibility & Adventure: You are passionate about life, you have a growth mindset and you can thrive on uncertain circumstances and uncharted territory
• Resilience: You tackle difficult situations with a can-do attitude and are relentless in the pursuit of your goals
• Emergent Leadership: You are aware, and can manage, your emotions and those of others very well, you also have an empathetic, collaborative approach to leadership and you love working with others

We would also like to remind you that this is a remote job

Responsibilities

The mission of the TU Process & Systems Manager job is To serve as a key link between vision, strategy and execution enabling us to move as quickly and efficiently as possible as a cohesive organisation to realize our strategic vision.
The goals of the TU Process & Systems Manager job are

• Connect the dots between the BIG ideas and day to day implementation of complex org-wide initiatives; driving projects to completion in an agile manner
• Be the Champions of Change and articulate the benefit of each initiative and the value it will bring to the organisation
• Establish the right levels of discipline and governance to provide a framework that enables our culture of rapid change and experimentation to flourish
• Provide an org-wide roadmap of key initiatives; ensuring alignment of all stakeholders; evolving over time with a continuous learning and feedback loop
• Unify the Mega Tribes by establishing clear communications channels, cross-functional visibility and consistent and efficient working rhythms
• Introduce org-wide systems and processes that will enable our organization to grow

The main activities of this role will be:

• To establish transparent, consistent, org-wide systems, processes & expectations to ensure alignment across the organization with our high level objectives and our day to day implementation
• To establish clear visibility into our progress towards our moonshot & accountability with our outcomes by working closely with the stakeholders and ensuring they have the tools and systems they need to succeed with their objectives
• To identify systems, processes and and tools that will help solve org-wide challenges, providing a holistic view of the organisation and are scalable
• To utilize the organisation’s Decision-Making Framework to evaluate and introduce new tools and systems involving the Leadership Team & key stakeholders
• To work with vendors and implementation partners where necessary
• To develop key systems roll out plans, including onboarding users, training and support to ensure successful adoption
• To empower the Tribes & Squads to autonomously achieve their objectives by facilitating cross-functional communications (formal and informal), removing roadblocks addressing inter-dependencies
• To provide consistent communications and regular updates from the TU to internal and external stakeholders