Treasury Applications Specialist at NCBA Group

Job Purpose Statement

• This role is responsible for the operations that facilitate the stable operation of the bank’s core systems around Treasury, Finance reconciliation and related system Operations.
• This includes developing, maintaining, supporting, and optimizing systems Operations in collaboration with external vendors, system experts and information security experts.
• This role will be responsible for systems support on Credit systems, Trade services systems, Treasury systems, NCBA Banc Assurance, NCBA Investment bank, Custodial services and all financial systems. 
• The systems include Calypso Front to back implementation, Intellimatch and other related systems (Reuters, DTS, Bloomberg, and ALM Reporting) for the entire NCBA Group.
• The role also includes support for projects and changes carried out on any of these appliances and provision of effective and efficient user support, production management, incident management, change management, project management, patch management and application administration
• The Treasury Applications Specialist will schedule and direct activities to resolve the banking software and service problems in a timely and accurate fashion as per set out SLA and is in charge of the full Life Cycle of all the applications that fall within this area.

Key Accountabilities (Duties and Responsibilities) Perspective % Weighting (to add up to 100%)Output

Application Development  (40%)

• Support the product ideation process, development lifecycle, and go to market efforts of proposals selected to move forward within the development lifecycle
• Manage specific application quality assurance and help desk activities including the tracking of bug reports, change requests and ensuring their timely resolution

Incident / Problem Management  (30%)

• Resolve any incidents causing interruption of service in the quickest and most effective way possible according to defined SLA's.

Change Management (10%)

• Evaluate and plan for changes to managed application system and ensure established change management procedures and ensuring the quality and continuity of the service at all times
• Analyze and understand the existing (As-Is) systems and processes within the Treasury application suite to assist with the impact assessment of any new solutions or system changes / problems

Configuration Management (10%)

• Controlling all elements of Core Systems infrastructure configuration with a sufficient level of detail and managing this information using the configuration database (CMDB).

Business Continuity Management (10%)

• Flag areas having inadequate DR, work with IT Infrastructure and Manager Core Systems towards mitigating actions where applicable to enable business operations if BAU fails (specific to IT Core Systems). Test and Document Disaster Recovery Procedures

Ideal Job Specifications

• Undergraduate degree in Computer Science /Information
• Minimum 6 years working experience in a busy IT or Project Office environment within a financial institution.
• Understanding and experience in supporting Treasury Front / Back and Middle office operations.
• Good knowledge of Trade services systems, Treasury systems and reconciliation systems.
• Knowledge relating to treasury products and GL management is desirable
• Experience with Calypso, Reuters and Intellimatch is a plus
• Extensive experience in Business Analysis or Systems Analysis.
• Hands on Experience on Web Application Management on Jboss
• Hands on experience with Project Management tools, systems design and analysis.
• Proven knowledge of banking operations, operations in business units and business impact analysis

NCBA Bank Core Value Behaviours (Performance Drivers)

• Driven
• Open
• Responsive
• Trusted

Technical Competencies

• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Technical skills to effectively perform system administration, systems analysis, business needs analysis, troubleshooting and deliver structured solutions in a manner that consistently produces a high quality of service.
• Hands on experience with Treasury Applications, Database skills on SQL and wbe application management
• Understanding of Treasury Front to Back Operations – Deal Booking – Revalution P/L Management
• Technical skills to effectively perform or guide performance of Application architectural design ensuring that all solutions developed and deployed are in line with the Enterprise Architecture standards

Behavioral Competencies

• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
• Self-empowerment to enable development of open communication, teamwork and trust that is needed to support true performance and customer-service oriented culture.
• Team player and able to work with minimum supervision
• Ability to adapt to changes in systems and procedures
• Planning and organizing to effectively structure work assignments for timely delivery on system analysis assignments.
• Quality Orientation to effectively perform assigned activities/tasks in a manner that consistently achieves high quality standards or benchmarks.