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  • Posted: Jul 16, 2022
    Deadline: Jul 25, 2022
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    As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that’s not all. We also keep an eye firmly on the future, using innovation to craft financial products and services that we know you need in today’s constantly changin...
    Read more about this company

     

    Underwriting Officer

    The Underwriting Officer  plays a key role in co-ordination of staff and ensuring the section’s business objectives for premium debiting & collection, customer service & retention, automation of business, compliance and personal growth are achieved.

    Key responsibilities: 

    • To ensure the Company’s Group Risk portfolio is efficiently serviced through effective staff co-ordination and performance of the following activities:

    Records Maintenance:

    • Keep an up to date renewal and premium status report for group schemes allocated for servicing.
    • Maintain up to date legal document files i.e. policy document and endorsements copies
    • Maintain an up to date work position report
    • Ensure prompt filing of all documents and correspondences

    Scheme Servicing:

    • Preparation of claims experience data 75 days to renewal date.
    • Process and dispatch renewal invitation promptly upon receipt of renewal terms.
    • Follow up the renewal data to ensure prompt debiting of the accounts and collection of premium.
    • Implement the agreed renewal terms and underwriting terms to ensure that the Company exposure on group risk business is correctly maintained.
    • Prompt update of scheme members’ benefits and premium, upon compliance with medicals and midyear salary adjustments.
    • Send the acceptance terms to clients upon receipt from underwriting
    • Ensure prompt issuance of endorsements in respect renewals, riders and change of scheme name, anniversary etc.
    • Monitor the scheme members register and promptly update all movements in and out of the schemes in order to maintain accurate list of members and reconciled premium statements
    • Integrate the scheme members where all necessary information is available and follow up the outstanding details in order to achieve full integration. A report for integration status of each scheme should be maintained.

    Tracking and timely collection of premium:

    • Prompt follow up of deposit/debited premium through monthly reminders.
    • Send premium reconciliation statements with debit balances to clients monthly.
    • Co-ordinate the collation, update and dispatch of the monthly outstanding premium statements for group risk business

    Commission settlement:

    • Co-ordinate processing and settlement of commission due to Brokers/Agents upon receipt of the premium.
    • Reconcile the commission statements monthly and pay any commission due subject to fulfillment of the registration requirement

    Compliance and Returns:

    • Filing as per deadline dates

    Computerization:

    • Identify and report system gaps through emails to helpdesk.
    • Testing the solutions suggested by the system developers before implementation

    Requirements

    • Bachelor Degree in business related field from a reputable university.
    • Professional qualification(s) in insurance e.g. ACII, FCII or equivalent would be an added advantage
    • Three (3) to five (5) years’ post qualification experience
    • Strong analytical and fact-based decision-making skills.
    • Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
    • Strategic thinking and problem-solving skills.
    • Analytical and creative thinking skills.
    • Project management skills.
    • Strong persuasion and negotiation skills.
    • Strong business acumen / business orientation.
    • Good customer relationship management skills (internal and external customers)

    Method of Application

    Interested and qualified? Go to ICEA Lion Group on icealion.co.ke to apply

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