UX Research Consultant at Nithio

Summary of Position

Nithio is seeking a short-term consultant to lead a UX research initiative on our Risk Analytics Engine products and services. The consultant will report to the Chief Data Scientist as head of product. Outputs of this work will inform future product development projects and strategies to facilitate Nithio’s growth.

The consultant will perform the following duties:

• Research Planning and Recruitment

  • Work with Product and GTM leads to develop a well-crafted research plan with clear research objectives.
  • Write usability research screeners and discussion guides.
  • Manage outreach and recruitment (in collaboration with Product, Finance, and GTM teams) of targeted end-users for specific research studies.
  • Data Collection
    • Moderate one-on-one basic usability sessions.
    • Help develop and implement quantitative surveys.
    • Conduct qualitative stakeholder and client feedback interviews, through focus groups and one-on-one sessions.
  • Data Analysis
    • Extract insights about user behaviors from existing web instrumentation tools (HotJar, Mixpanel).
    • Translate user insights into actionable recommendations for the product team.
  • Presentation of Insights
    • Craft personas and journey maps to communicate insights across the design and development teams.
    • Present design research findings to the larger team in a clear and organized fashion

Preferred Qualifications:

• 2-5 years of experience in UX Research, ideally involving B2B solutions and international clients
• Excellent communication and interpersonal skills; fluent English language proficiency
• Professionalism in representing Nithio among existing/potential partners
• Ability to get up to speed quickly and take initiative with minimal inputs
• Ideally, exposure to finance and investment sectors, particularly energy or climate finance.

Nithio is committed to embracing the diversity of views and backgrounds that our colleagues bring, and to helping them achieve their professional and personal goals. We believe a strong commitment to diversity and inclusion among our team enables us to better serve our clients and achieve our central mission of increasing access to energy and financial services. Therefore, we strongly encourage applications from people of color, people with disabilities, women, LGBTQ+ people, and/or people with intersectional identities.

Nithio recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, family status, veteran status, and other protected status as required by applicable law.