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  • Posted: Sep 26, 2022
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Waiter/ Waitress - Narok

    Passionate about F&B? As a Waiter, you will work with your team to create unforgettable experiences for our guests.

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies and the opportunity to earn qualifications while you work
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 

    What you will be doing:

    Reporting to the Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

    • Conduct an efficient and courteous service to the guests
    • Assure a good maintenance of tables at all tables.
    • Check the standard and quality of Food and Beverage
    • Check the extra needs of the guest.
    • Present menus, answer to questions, and make suggestions to the guests.
    • Provide service to all guests in accordance with the established quality service standards
    • Maintain the quality standard set.
    • Welcome guests at the stations.
    • Set-up the tables as per the reservations and per the standards.
    • Serve guests Food and Beverage within good condition and in time.
    • Check tables constantly and keep eye contact with the guest all time.
    • Attend work on time as scheduled.
    • Follow hotel grooming and dress standards.
    • Minimize safety hazards by following all safety rules and procedures.
    • Perform other duties assigned by his / her Supervisor.

    Your experience and skills include:

    • Excellent reading, writing and oral proficiency in English
    • Eagerness to learn and share knowledge with the Team
    • A positive, energetic and motivated personality and professional attitude
    • Must be well-presented and professionally groomed at all times
    • A hardworking attitude who is ready to complete all duties, responsibilities and additional tasks set by the Outlet Leader with positivity
    • Strong interpersonal and communication skills
    • Must always have a friendly attitude, develop strong working relationships with all colleagues and Leaders, demonstrating respect and understanding
    • Use professional verbal language and body language at all times
    • Hospitality Studies is preferable
    • Strong reading, writing and oral proficiency in the English language
    • A second foreign language is a plus

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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