Greet, escort, and seat customers warmly, ensuring every guest feels welcome and important in the restaurant.
Present the menu and provide detailed information upon request, covering portions, ingredients, daily specials, and potential food allergens.
Proactively offer menu recommendations and strategically upsell additional food and drink products when appropriate.
Accurately take all food and drinks orders using the POS ordering software or slips.
Adequately communicate and confirm all order details to the kitchen staff to ensure precision.
Serve food and drink orders to guests, maintaining high standards of cleanliness and presentation of all dishes and kitchenware.
Maintain a tidy and organized dining area by arranging table settings and clearing dirty plates, glasses, and silverware promptly.
Deliver checks to customers and accurately collect bill payments, strictly adhering to all cash handling procedures.
Meet regularly with restaurant staff to review daily specials, menu changes, and service specifications for reservations.
Provide consistently excellent customer service to all guests and immediately report any customer complaints or compliments to the Kitchen and Restaurant Supervisors.
Follow all relevant health department regulations and assist the kitchen staff with any kind of Mise en Place when called upon.
Ensure all alcoholic beverages are served only to persons of age 18 and above, strictly upholding legal compliance.
Requirements
Must be between 25-30 years of age.
Hospitality experience of at least 2 years in a busy environment.
Basic math abilities.
Excellent customer service skills.
Good communication and listening skills.
Good interpersonal skills.
Ability to work well and remain calm under pressure.
Interest in food and drinks.
High standards of personal hygiene and personal grooming.
Gmail
Yahoomail