Waitstaff at Java House

Summary of work environment

• Responsible for ensuring excellent food and beverage service delivery to our customers in a clean and safe environment.

Primary Purpose and Scope the Job (Job Role)-

• To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance to Java service standards.

Duties and Responsibilities:

• Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
• Assist the guest navigate through the menu comfortably.
• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.
• Present bills on time and accept payment.

Job specifications:

Qualifications

• Ability to work under pressure and long hours
• Ability to up sell and inform our guest on new menu product
• Must be a team player
• Must be customer-oriented
• Must have proper planning skills
• Must have Point Of Sale skills
• Should have inter-personal skills
• Flexible and accommodative
• Must be result oriented, self-driven, articulate and pro-active.